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Scenario for Utilities Distribution Channel

Scenario for Utilities Distribution Channel A utilities company involved in producing electricity, steam, and hot water needs to respond quickly and effectively to customer

Scenario for Pharmaceutical Company’s Distribution Channel

Scenario for Pharmaceutical Company’s Distribution Channel A pharmaceutical company is responsible not only for the research and production of drugs and medication, but also

When do we need a HelpDesk solution?

When do we need a HelpDesk solution? Some of the situations that may prompt you to consider a HelpDesk solution include: Your customers seek

Scenario for Public Sector

Scenario for Public Sector Public institutions such as city halls or governmental departments, receive petitions and comments at several locations. Each filed petition or

Scenario for Manufacturer Dealer network

Scenario for Manufacturer Dealer network Manufacturers create a network of distributors that promote, market, and sell products on local markets. This business scenario has

Case study for Allegro MicroSystems’ MIS and Facilities Departments

Allegro

Why Reliable HelpDesk Having recently been confronted with a considerable inflow of issues both in the MIS and Facilities departments, Allegro MicroSystems Ph. considered

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Reliable HelpDesk suits medium and large sized organizations

Need of customer requests tracking system After identifying the need to have better and more reliable customer service, SoftRend  analyzed the implementation of ticketing

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March 2013: Helpdesk insights delivered to your inbox

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February 2013: Helpdesk insights delivered to your inbox

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