Tickets

helpdesk ticketsReliable HelpDesk offers you an intuitive interface allowing your customers to submit issues regarding the service received. Furthermore, your customers access the details each submitted ticket, browse through a comprehensive knowledge base section, and get in touch with your specialists in order to solve their problems.

As a supervisor you have the option of submitting tickets on behalf of your customers. In addition to supporting web-based communication, HelpDesk emails relevant information to exchanging parties.