The monthly subscription includes your company’s on-line ready to use helpdesk solution and 24/7 technical support. You always get the latest version; there are no maintenance costs or other hidden expenses.
Free Version |
Paid Subscription |
Enterprise |
|
Support staff |
1 | Unlimited $25 per staff member per month |
Unlimited Please call |
Ticket Quota
|
100 tickets | Unlimited | Unlimited |
24/7 Technical Support |
Included | Included | Included |
250MB per staff member |
Included | Included | Included |
Free Training Session |
Not included | Included | Included |
Email To Ticket |
Included (5 accounts) |
Included (5 accounts) |
Included (10 accounts) |
Software as a Service (SaaS) |
Yes | Yes | Yes |
On Demand Software Version
|
Not included | Not included | Yes |
Service Level Agreement |
Not included | Not included | Yes |
On Demand Software Customization |
Not included | Not included | Yes |
| Sign up for Free Version | Sign up | Please Call |
25 usd/staff member*/month
The storage capacity covered by the monthly fee is of 250MB per each new staff member except the first staff member registered for whom a 1GB capacity is covered.
How do i purchase?
The purchasing process goes as follows:
- Choose one of the subscription options, either the Free version or monthly Paid subscription, and click the corresponding button.
- Fill out the sign-up for and click Register now button — you will need a valid email address.
- Check the email address mentioned in the sign-up form — you will receive an email from Reliable Helpdesk with a link to complete the purchase. For the Paid subscription, you can choose for either one, three or six months subscription period. A yearly subscription period is also available.
Staff member*: A Staff member is a person in your company responsible for handling and solving support queries. There is no limit on the number of registered customers or the no of queries they submit.
