The monthly subscription includes your company’s on-line ready to use helpdesk solution and 24/7 technical support. You always get the latest version; there are no maintenance costs or other hidden expenses.

Free Version

Paid Subscription


Support staff

1 Unlimited
$25 per staff member per month
Please call

Ticket Quota

100 tickets Unlimited Unlimited

24/7 Technical Support

Included Included Included

250MB per staff member

Included Included Included

Free Training Session

Not included Included Included

Email To Ticket

(5 accounts)
(5 accounts)
(10 accounts)

Software as a Service (SaaS)

Yes Yes Yes

On Demand Software Version

Not included Not included Yes

Service Level Agreement

Not included Not included Yes

On Demand Software Customization

Not included Not included Yes
Sign up for Free Version Sign up Please Call

25 usd/staff member*/month

The storage capacity covered by the monthly fee is of 250MB per each new staff member except the first staff member registered for whom a 1GB capacity is covered.

How do i purchase?

The purchasing process goes as follows:

  1. Choose one of the subscription options, either the Free version or monthly Paid subscription, and click the corresponding button.
  2. Fill out the sign-up for and click Register now button — you will need a valid email address.
  3. Check the email address mentioned in the sign-up form — you will receive an email from Reliable Helpdesk with a link to complete the purchase. For the Paid subscription, you can choose for either one, three or six months subscription period. A yearly subscription period is also available.

Staff member*: A Staff member is a person in your company responsible for handling and solving support queries. There is no limit on the number of registered customers or the no of queries they submit.